Create Your Olympia Casino Account and Start Playing Today

Registering through the Olympia Casino app follows the same process as the website, with all fields and options optimised for smaller screens. If you’ve already downloaded the app, use the steps below to create your account.

1. Open the App. Launch the app on your device and tap the “Register” button on the home screen.
2. Fill In Your Details. Enter your personal information, including your full name, date of birth, email address, and residential address.
3. Set Your Login Credentials. Choose a username and a strong password. You can also register using your Google or social login option if available within the app.
4. Verify Your Email. Open the confirmation email sent to your address and tap the activation link to complete the process.
5. Deposit and Play. Return to the app, head to the cashier, and make your first deposit to access all games and betting markets.

Before completing your registration, you need to meet a set of conditions that apply to all users on the platform. These rules exist to comply with Australian gambling regulations and to protect all players. Failing to meet any of the following requirements may result in account suspension or the forfeiture of winnings.

• Age Requirement. You must be at least 18 years of age to register and gamble on this platform. Proof of age will be requested during the verification process;
• Valid Identification. You must be able to provide a government-issued ID such as a passport, driver’s licence, or national identity card when your account is reviewed;
• One Account Per Person. Each user is permitted to hold only one account. Duplicate accounts are not allowed and will be closed;
• Accurate Personal Information. All details entered during registration must be truthful and match your official documents. Providing false information is grounds for account termination;
• Australian Residency or Eligibility. You must be legally permitted to gamble online in your state or territory in Australia.

Account verification is a mandatory step for all users in Australia and is required before you can process withdrawals. The process confirms your identity, protects your account from unauthorised access, and ensures compliance with local regulatory requirements. Completing verification also removes any deposit or withdrawal limits that apply to unverified accounts.

• Identity Verification. Upload a clear copy of a government-issued photo ID, such as a passport or driver’s licence, through your account dashboard;
• Proof of Address. Submit a utility bill, bank statement, or official letter issued within the last three months that shows your full name and current residential address;
• Payment Method Verification. If requested, provide evidence that the payment method used for deposits belongs to you, such as a screenshot of your bank account or e-wallet profile;
• Selfie or Liveness Check. In some cases, you may be asked to upload a selfie holding your ID or complete a short liveness check to confirm your identity in real time;
• Review and Approval. Once all documents are submitted, the team will review your file. Approval is typically completed within 24 to 48 hours.

Logging in to your account gives you instant access to your game history, active bonuses, and all available betting markets. Use the steps below to sign in from this site.

1. Open the Login Page. Click the “Log In” button at the top of this page to open the account sign-in form.
2. Enter Your Credentials. Type in the email address and password you used during registration, then click “Log In” to proceed.
3. Complete Two-Factor Authentication (If Enabled). If you have two-factor authentication active on your account, enter the code sent to your email or mobile number to confirm your identity.
4. Access Your Account. Once authenticated, you will be directed to your account dashboard where your balance, bonuses, and game library are fully available.

After completing your registration on Olympia, you are eligible for a welcome bonus that applies to both casino play and sports betting. The offer is structured to reward your first deposit and give you extra funds and free spins to explore the platform. Review the details below before making your deposit.

Terms and conditions apply. Wagering requirements must be met before any bonus-related winnings can be withdrawn.

Most registration issues are straightforward to resolve, and the support team is available 24/7 to assist you if something goes wrong. Below are the most common problems users encounter, along with recommended solutions.

• Problem: Email confirmation link not received | Solution: Check your spam or junk folder. If it’s not there, request a new confirmation email from the login page or contact support;
• Problem: Error message when submitting the registration form | Solution: Ensure all required fields are filled in correctly and that your email address is in the right format. Clear your browser cache and try again;
• Problem: Account flagged or suspended after sign up | Solution: This may occur if your details match an existing account or trigger a compliance review. Contact the support team directly to resolve the issue;
• Problem: Verification documents not accepted | Solution: Make sure your documents are clear, fully visible, and within the accepted file size and format. Re-upload if needed or contact support for guidance;
• Problem: Bonus not applied after first deposit | Solution: Confirm that the deposit met the minimum qualifying amount. If the bonus still has not appeared, reach out to support with your deposit details.

If you’ve forgotten your password, you can reset it quickly using your registered email address or mobile number. Follow the steps below.

1. Go to the Login Page. Click the “Log In” button on this site to open the sign-in form.
2. Select ‘Forgot Password’. Click the “Forgot Password” link below the login fields to begin the recovery process.
3. Enter Your Registered Email or Mobile Number. Type in the contact detail associated with your account. A reset link or code will be sent to you.
4. Follow the Reset Instructions. Open the email or SMS you receive and click the reset link, or enter the code provided on the recovery page.
5. Create a New Password. Enter and confirm your new password. Make sure it is strong and unique, then log in using your updated credentials.

If you decide to close your account, whether for personal reasons, responsible gambling purposes, or otherwise, the process can be initiated through your account settings or by contacting support. Note that any remaining balance should be withdrawn before submitting a deletion request.

1. Withdraw Any Remaining Balance. Before closing your account, go to the cashier and withdraw all available funds to your preferred payment method.
2. Access Account Settings. Log in and navigate to your profile or account settings section. Look for the account management or security options.
3. Submit a Closure Request. Select the account closure or deletion option and follow the on-screen prompts. Alternatively, contact the support team via live chat or email and request account deletion directly.
4. Confirm the Request. You may be asked to verify your identity or confirm your decision via email. Once confirmed, your account will be scheduled for closure in line with the platform’s standard processing time.