Olympia Rules and Regulations in Australia

User Agreement

By creating an account and using the services available on Olympia, you enter into a legally binding agreement with the platform. You are required to read and understand these terms before proceeding. If you do not accept these terms, you must cease using the platform immediately.

Eligibility Requirements

To use this platform, you must meet the following conditions:

• Be at least 18 years of age
• Be a legal resident of Australia or accessing the platform from an authorised jurisdiction
• Not be registered on any self-exclusion list
• Have the legal capacity to enter into binding agreements

Platform Use

You are permitted to use the platform solely for lawful, personal, and non-commercial purposes. The following conduct is not allowed:

• Attempting to manipulate odds, outcomes, or betting markets
• Using automated software, bots, or scripts to interact with the platform
• Creating multiple accounts for the purpose of exploiting bonuses or circumventing restrictions
• Sharing account access with any third party

Modifications to Terms

Olympia reserves the right to amend these terms and conditions at any time. Users will be notified of significant changes via email or an on-site notification. Continued use of the platform after any modification constitutes your acceptance of the updated terms.

Content Protection

All content on the platform, including but not limited to text, graphics, logos, software, and data feeds, is protected under applicable intellectual property laws. Reproduction, distribution, or commercial use of any content without prior written consent is strictly prohibited.

Liability Limitations

To the extent permitted under Australian law, Olympia’s liability for any loss arising from your use of the platform is limited to direct losses only. The platform does not accept liability for:

• Loss of profits or anticipated earnings
• Technical interruptions or service unavailability beyond reasonable control
• Errors in odds or event data that are promptly corrected upon discovery

Eligibility to Place Bets

To place a bet on the platform, you must:

• Hold a verified and active account
• Have sufficient funds in your account balance
• Be located in a jurisdiction where placing such a bet is legally permitted
• Not be subject to any account restriction or suspension

Bet Acceptance Policy

All bets are subject to acceptance by Olympia. A bet is only considered confirmed once you receive an on-screen confirmation and a corresponding reference number. The platform reserves the right to decline or limit any bet at its discretion, including but not limited to:

• Suspicion of irregular betting patterns
• Market conditions that prevent accurate pricing
• Events where the outcome may already be known

Minimum and Maximum Bet Amounts

Betting limits vary depending on the event, market type, and your account status. The following general guidelines apply:

• Minimum bet: As displayed per market at time of placement
• Maximum bet: Subject to individual event and market limits, which may differ for high-value fixtures
• Limits may be adjusted by Olympia without prior notice, including for individual accounts showing unusual activity

Calculation of Wins and Losses

Winnings are calculated based on the odds displayed at the time your bet is accepted and confirmed. The following rules apply:

• For single bets, winnings equal the stake multiplied by the accepted odds
• For multiple or accumulator bets, odds are combined according to standard industry practice
• In the event of a void selection within a multiple bet, the remaining legs are recalculated accordingly
• All results are determined by official event outcomes from recognised governing bodies

Betting Restrictions

Certain restrictions may be applied to your account or specific markets under the following circumstances:

• Consistent identification of value-seeking behaviour contrary to platform guidelines
• Breach of any provision within these terms
• Regulatory instruction or legal obligation

Cancellation Policy

Once a bet has been confirmed and accepted, it cannot be cancelled or modified. Exceptions may apply in the following cases:

• An event is cancelled or postponed beyond the defined settlement period
• A technical error resulted in materially incorrect odds being displayed
• A market is voided in accordance with applicable event rules

In such cases, stakes will be returned to your account balance.

Account Funding

You may deposit funds into your account using the payment methods available in the cashier section of the platform. All deposits must originate from a payment method registered in your own name. Third-party payments are not allowed under any circumstances.

Available Deposit Methods

The following deposit options are generally available to Australian users, subject to availability at the time of transaction:

• Credit and debit cards (Visa, Mastercard)
• Bank transfer
• Popular e-wallets and digital payment services as listed in the cashier
• Prepaid vouchers where supported

Minimum and maximum deposit limits are displayed at the point of transaction and may vary depending on the selected method.

Withdrawal Methods and Processing Times

Withdrawals must be made using the same method used for the most recent deposit, where technically possible. Processing timeframes are as follows:

These timeframes reflect internal processing and may be subject to additional delays from the receiving financial institution.

Fees

Olympia does not charge fees for standard deposits or withdrawals. However, your bank or payment provider may apply their own charges. You are responsible for any such fees imposed by third parties.

Identity Verification (KYC)

In compliance with Australian anti-money laundering regulations and responsible gambling obligations, all users are required to complete identity verification before withdrawals are processed. You may be asked to provide:

• Government-issued photo identification (e.g., passport or driver’s licence)
• Proof of residential address (e.g., utility bill or bank statement dated within 90 days)
• Proof of the payment method used

Verification documents must be current, legible, and accurate. Failure to provide requested documents may result in withdrawal delays or account restrictions.

Transaction Restrictions

The following transaction types are not allowed on the platform:

• Deposits or withdrawals using accounts not held in your name
• Use of the account solely as a financial instrument without genuine betting activity
• Transactions that appear to circumvent currency controls or reporting obligations

Cancellation of Transactions

Deposits, once processed and credited to your account, cannot be reversed. Withdrawal requests that have not yet been fully processed may be cancelled through the cashier section, subject to the current status of the request. Once a withdrawal has been dispatched, it cannot be recalled.

Olympia is committed to maintaining a safe and responsible betting environment for all users in Australia. Gambling should remain an enjoyable and controlled activity. If at any point your betting behaviour causes concern, a range of tools and resources are available to assist you.

Available Responsible Gambling Tools

The following account management tools are available to help you maintain control over your betting activity:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you deposit into your account.
• Loss Limits: Restrict the total amount you are permitted to lose within a defined period.
• Session Time Limits: Define the maximum duration of a single betting session.
• Reality Checks: Receive periodic notifications during active sessions to remind you of time spent on the platform.
• Self-Exclusion: Request a temporary or permanent exclusion from the platform if you believe your gambling is becoming harmful. Once activated, self-exclusion cannot be reversed until the selected period has elapsed.
• Account Cooling-Off Period: Take a short break from the platform without permanently closing your account.

To activate any of these tools, navigate to the Responsible Gambling section within your account settings or contact the support team directly.

Risk Self-Assessment

Olympia encourages all users to periodically assess their own gambling behaviour. Tools and questionnaires are available within the platform to help you reflect on whether your betting remains within healthy limits.

External Support and Resources

If you or someone you know is experiencing difficulties related to gambling, the following Australian organisations provide confidential support and assistance:

• Gambling Help Online: www.gamblinghelponline.org.au | 1800 858 858 (24/7, free)
• Lifeline Australia: www.lifeline.org.au | 13 11 14
• Beyond Blue: www.beyondblue.org.au | 1300 22 4636
• National Debt Helpline: www.ndh.org.au | 1800 007 007

These services are free, confidential, and available around the clock.

Legal Obligations

Olympia operates in accordance with Australian anti-money laundering and counter-terrorism financing legislation, including the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act). The platform is legally required to identify, assess, and mitigate the risk of money laundering and terrorism financing across all services.

Know Your Customer (KYC) Procedures

All registered users are subject to identity verification as part of the platform’s KYC obligations. This process may occur:

• At the point of registration
• Prior to processing any withdrawal request
• When transaction volumes exceed defined regulatory thresholds
• At any point where the platform identifies unusual account activity

Required documentation may include proof of identity, proof of address, and source of funds declarations, depending on the level of verification required.

Transaction Monitoring

All transactions conducted on the platform are subject to automated and manual monitoring. The following activities may trigger a review:

• Unusually large or frequent deposits relative to account history
• Multiple transactions designed to remain below reporting thresholds (structuring)
• Withdrawals made shortly after deposit without corresponding betting activity
• Inconsistencies between declared income and transaction volumes

Suspicious Activity Reporting

Where the platform identifies activity that raises reasonable grounds for suspicion, it is legally obligated to submit a Suspicious Matter Report (SMR) to AUSTRAC. This reporting obligation exists regardless of whether any loss or harm has occurred.

Consequences of Policy Violations

If your account is identified as being involved in potential money laundering or terrorism financing activity, the following actions may be taken:

• Temporary or permanent restriction of account access
• Freezing of funds pending investigation
• Full account closure without prior notice
• Referral of the matter to relevant law enforcement or regulatory authorities

Olympia is not liable for any financial loss arising from actions taken in good faith to comply with AML/CTF obligations.

Data Collection

Olympia collects personal data necessary to operate the platform and comply with applicable Australian law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). The categories of data collected include:

• Identity data: Full name, date of birth, nationality
• Contact data: Email address, phone number, residential address
• Financial data: Payment method details, transaction history
• Technical data: IP address, device information, browser type, session data
• Usage data: Betting history, account preferences, interaction logs

How Your Data Is Used

Personal data collected is used for the following purposes:

• Account registration and management
• Processing deposits, withdrawals, and bet settlements
• Identity verification and compliance with legal obligations
• Fraud prevention and security monitoring
• Responsible gambling assessments and interventions
• Communication regarding account activity, policy updates, or support queries
• Improving platform functionality and user experience

Data Sharing

Your personal data will not be sold to third parties. It may be shared with:

• Regulatory bodies and law enforcement agencies where legally required
• Identity verification and payment processing service providers
• Fraud detection and security partners

All third-party service providers are required to process data in accordance with Australian privacy standards.

Data Retention

Personal data is retained for as long as your account remains active and for a minimum of seven years following account closure, as required by Australian AML/CTF regulations.

Your Rights

Under the Privacy Act 1988 (Cth), you have the following rights regarding your personal data:

• Access: Request a copy of the personal data held about you
• Correction: Request correction of inaccurate or incomplete data
• Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached

To exercise any of these rights, contact the platform’s privacy team through the official support channel.

Olympia’s Commitment to Security

Olympia maintains a range of technical and organisational security measures to protect user accounts, personal data, and all financial transactions conducted on the platform. These measures are reviewed and updated regularly to address emerging threats and comply with applicable Australian standards.

Data Encryption

All data transmitted between your device and the platform is protected using Transport Layer Security (TLS) encryption. Sensitive financial and personal data stored within platform systems is encrypted at rest using industry-standard protocols. This applies to all services, including the website and mobile application.

Two-Factor Authentication (2FA)

Olympia supports two-factor authentication for account login and sensitive account actions. Users are strongly encouraged to enable 2FA through their account security settings. Once activated, a secondary verification step is required in addition to your password whenever you log in or request a withdrawal.

Continuous Activity Monitoring

The platform operates continuous monitoring protocols to detect and respond to security incidents, including:

• Unauthorised login attempts or access from unrecognised devices
• Unusual account activity patterns that may indicate compromise
• Repeated failed authentication attempts triggering automated account protection
• Real-time alerts for high-value transactions or account changes

User Responsibilities

You are responsible for maintaining the security of your own account. This includes:

• Choosing a strong, unique password and not sharing it with any third party
• Logging out of your account after each session, particularly on shared devices
• Reporting any suspected unauthorised access to the support team immediately
• Keeping your registered contact details current to receive security notifications

Incident Response

In the event of a confirmed security breach affecting your personal data, Olympia will notify affected users and, where required by Australian law, the Office of the Australian Information Commissioner (OAIC) within the timeframes prescribed under the Notifiable Data Breaches (NDB) scheme.