Play Safely at Olympia

Every form of gambling carries a degree of financial risk. No outcome is guaranteed, and it is important to approach betting with a clear understanding of this reality.

Responsible gambling means staying in control of how you play, how much you spend, and how much time you invest. Olympia supports this by offering tools that help you set healthy boundaries from the start.

Key principles to keep in mind:

• Set a budget before you play. Only gamble amounts you can afford to lose.
• Treat gambling as entertainment. It is not a strategy to earn income or recover losses.
• Track your time and spending. Regular check-ins help you stay aware of your habits.
• Use the available control tools. Deposit limits, session reminders, and self-exclusion options are there for your benefit.
• Take regular breaks. Stepping away keeps gambling in perspective.
• Never chase losses. Accepting a loss and stopping is a sign of healthy play.
• Keep gambling separate from stress. Avoid using gambling as a way to manage emotions or difficult situations.

These principles are not restrictions. They are the foundation of a safer, more enjoyable experience.

Gambling addiction can develop gradually, and many people do not notice the signs until the problem has grown. Being aware of early indicators is one of the most important steps toward getting the right support.

The following warning signs may suggest that gambling has become a problem:

• Spending more money on gambling than originally intended
• Feeling restless or irritable when trying to cut back or stop
• Repeatedly attempting to quit gambling without success
• Gambling to escape stress, anxiety, or personal difficulties
• Lying to family members or others about gambling habits
• Borrowing money or selling possessions to fund gambling activity
• Neglecting work, study, or personal responsibilities due to gambling
• Continuing to gamble despite serious financial or personal consequences
• Thinking about gambling persistently throughout the day
• Chasing losses by placing further bets to try to recover funds

Gambling addiction is a recognised condition that deserves proper attention and care. If any of these signs feel familiar, reaching out for help is a positive and courageous step.

Addressing a gambling problem is possible, and there are concrete actions you can take today. Olympia encourages all players to make use of the tools and strategies available to protect their wellbeing.

The following recommendations can help you maintain healthier gambling habits:

• Set deposit and spending limits. Use the account tools to cap how much you can deposit or wager over a chosen period.
• Activate session time limits. Receive reminders when you have been playing for a set amount of time.
• Use the self-exclusion option. If you need a break, you can suspend your account for a defined period or indefinitely.
• Take a cooling-off break. A short pause from gambling can help reset your perspective.
• Keep a gambling diary. Recording your sessions, wins, and losses builds honest self-awareness.
• Talk to someone you trust. Sharing your concerns reduces isolation and opens the door to support.
• Seek professional help early. Counsellors who specialise in gambling can provide structured and effective guidance.
• Block access to gambling sites. Third-party blocking tools give you an extra layer of control outside the platform.
• Avoid gambling when stressed or upset. Emotional states increase the likelihood of impulsive decisions.
• Review your financial situation regularly. Understanding the real impact of gambling helps you make informed choices.

Taking even one of these steps is a meaningful move toward safer play.

No one needs to navigate a gambling problem alone. Qualified services across Australia offer free, confidential assistance to anyone affected by gambling addiction, including family members and close friends.

The following organisations provide trusted support:

• Gambling Help Online – Free 24/7 counselling by phone, chat, and email. Visit www.gamblinghelponline.org.au
• Gambling Help Hotline – Call 1800 858 858, available 24 hours a day, 7 days a week, at no cost.
• Lifeline Australia – Crisis support and mental health assistance. Call 13 11 14 or visit www.lifeline.org.au
• Beyond Blue – Support for anxiety, depression, and related concerns. Call 1300 22 4636 or visit www.beyondblue.org.au
• MensLine Australia – Telephone and online support for men. Call 1300 78 99 78 or visit www.mensline.org.au
• National Debt Helpline – Financial counselling for those experiencing gambling-related debt. Call 1800 007 007 or visit www.ndh.org.au
• Family Drug Support – Guidance for families affected by a loved one's gambling. Call 1300 368 186 or visit www.fds.org.au

All services listed above are free and operate under strict confidentiality guidelines.

If you are experiencing difficulties related to gambling, our support team is available to assist you directly. You can reach out at any time to discuss account controls, self-exclusion, or any concerns about your play.

The following contact options are available to players in Australia:

• Live Chat – Available directly through your account dashboard for immediate assistance.
• Email Support – Send your enquiry to our dedicated support address for a prompt written response.
• Help Centre – Access our online help documentation for step-by-step guidance on responsible gaming tools and account settings.

Our team treats all enquiries related to responsible gambling with the highest level of care and confidentiality. You are always welcome to ask for help.