Olympia Privacy Policy

Olympia collects personal information that users provide directly or that is generated through their use of the platform. This data is used to deliver, maintain, and improve the services offered.

What Personal Information Is Collected

• Full name and date of birth
• Residential address and contact details
• Government-issued identification documents
• Financial and payment information
• Account activity, transaction history, and usage data
• Device and browser information collected automatically

Why This Information Is Collected

Personal data is collected to:

• Verify user identity and age in accordance with Australian gambling regulations
• Process deposits, withdrawals, and other financial transactions
• Maintain account security and detect fraudulent activity
• Comply with anti-money laundering (AML) and responsible gambling obligations
• Deliver a functional and personalised user experience

How Personal Data Is Protected

Olympia applies both technical and organisational measures to safeguard user information:

• Industry-standard encryption (SSL/TLS) for all data transmissions
• Secure server infrastructure with access controls and monitoring
• Restricted internal access to personal data on a need-to-know basis
• Regular security assessments and system reviews
• Staff training on data handling and privacy obligations

User Rights

In line with Australian privacy law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), users have the right to:

• Access the personal information held about them
• Request corrections to inaccurate or outdated data
• Request deletion of their personal data, subject to legal retention obligations
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if they believe their privacy rights have been breached

Personal information collected through the platform is used only for lawful, specified purposes. Olympia does not use user data in ways that are inconsistent with the purposes for which it was originally collected.

Purposes of Data Use

Principles Governing Data Use

• Data is processed lawfully, fairly, and transparently
• Collection is limited to what is necessary for the stated purpose
• Information is kept accurate and up to date
• Data is retained only for as long as required by law or operational need
• Users are informed of how their information is being used at the point of collection

Marketing communications are only sent to users who have provided explicit consent. Users may withdraw this consent at any time by updating their communication preferences within their account settings or by contacting the support team.

Users have the right to view, update, and request the removal of their personal data held by Olympia. These rights are supported by clear procedures designed to be straightforward to follow.

How to Access Your Data

Users may submit a data access request at any time by contacting the support team through the official channels listed on the platform. Requests will be acknowledged promptly and fulfilled within the timeframes required under Australian privacy law.

Correcting Your Information

If a user believes that any personal information held is inaccurate, incomplete, or out of date, they may request a correction by:

• Updating relevant details directly within their account settings, where available
• Submitting a written correction request to the support team
• Providing supporting documentation where the change relates to identity or financial information

Requesting Deletion of Data

Users may request the deletion of their personal data. Olympia will action such requests in accordance with applicable law. Certain information may be retained where required for regulatory, legal, or fraud prevention purposes.

Consent to Security and Payment Processing

By using the platform, users acknowledge and consent to the following:

• Personal information may be subject to identity verification and security checks as required by Australian law
• Payment data may be shared with and processed by authorised third-party payment service providers in order to facilitate transactions
• These providers operate under their own privacy and data security obligations and are required to handle user data responsibly

Olympia is an online gambling platform intended strictly for users aged 18 years and over. Access to the platform by minors is prohibited.

Age Verification

• All users are required to verify their age as part of the registration process
• Olympia cannot independently confirm a user’s age without the submission of valid government-issued identification documents
• Where age verification cannot be completed, account access and wagering activities will be restricted until documentation is provided

Collection of a Minor’s Data

Olympia does not knowingly collect personal information from individuals under the age of 18. If it is identified that a minor has registered or submitted personal data:

• The account will be suspended immediately
• All associated data will be deleted as soon as practicable
• Any funds held in the account will be handled in accordance with applicable legal obligations

Parental Requests

A parent or guardian who believes their child has registered on the platform or submitted personal information may contact the support team to request the immediate removal of that data. Olympia will respond to such requests promptly and in accordance with Australian privacy law.

As part of delivering its services, Olympia may transfer personal data to, or have it processed in, countries outside of Australia. This may occur where the platform’s technology infrastructure, service providers, or business partners are located overseas.

Circumstances of International Transfer

Personal data may be transferred internationally in the following situations:

• Processing of transactions through international payment providers
• Use of cloud-based infrastructure hosted outside Australia
• Sharing data with affiliated entities or licensed partners operating in other jurisdictions
• Compliance with international regulatory or legal obligations

User Consent

By using this platform, users consent to the transfer of their personal data to countries outside Australia, including jurisdictions that may not provide the same level of data protection as Australian law. Olympia takes steps to ensure that such transfers are conducted responsibly.

Confidentiality Obligations of Partners

• All third-party partners and service providers who receive personal data are bound by confidentiality obligations
• Partners are required to implement appropriate safeguards to protect personal information
• Data sharing agreements are in place to ensure compliance with applicable privacy standards

Users who do not consent to international data transfers should discontinue use of the platform and contact the support team to discuss account closure.

This Privacy Policy constitutes a legally binding document that governs the collection, use, and handling of personal data in connection with the use of the Olympia platform.

Scope and Effect

• The terms set out in this document may alter, limit, or define the rights and obligations of both users and the platform operator with respect to personal data
• This disclaimer applies in full from the moment a user accepts this policy, whether acceptance is indicated through a formal signature, an electronic confirmation, or the act of accessing and using the platform
• Continued use of the platform following any updates to this document constitutes acceptance of the revised terms

User Responsibility

Users are responsible for reading this document in full prior to using the platform. By proceeding with registration or continued use, users confirm that they:

• Have read and understood the terms of this Privacy Policy
• Accept the conditions under which their personal data is collected and processed
• Acknowledge that this document forms part of the broader terms and conditions governing use of the platform

If a user does not agree to the terms set out in this Privacy Policy, they should not access or continue to use the platform.

Cookies are small text files that are placed on a user’s device when they visit a website. They are used to store information about browsing activity and preferences, enabling the platform to function more effectively and deliver a more relevant experience.

How Cookies Are Used

Olympia uses cookies for the following purposes:

• Statistical analysis: Measuring site traffic, page views, and usage patterns to understand how the platform is accessed and used
• Behavioural analysis: Tracking user interactions to identify trends and improve navigation and functionality
• Personalisation: Remembering user preferences and settings to provide a more tailored experience on return visits
• Site improvement: Identifying technical issues and informing decisions about platform updates and enhancements

Cookie Retention

Cookies placed by the platform are retained for a period of up to 12 months, after which they expire and are removed from the user’s device.

Managing Cookies

Users may manage or disable cookies through their browser settings at any time. Disabling certain cookies may affect the functionality of the platform. Users are advised to consult their browser’s help documentation for guidance on cookie management.

By continuing to use the platform, users consent to the use of cookies as described in this section.

By accessing or using the Olympia platform, users confirm that they have read, understood, and accepted the terms set out in this Privacy Policy in full.

Key Points of Acceptance

• Acceptance is deemed to occur at the point of registration or upon continued use of the platform following publication of this document
• No separate signature or formal acknowledgement is required; use of the platform constitutes acceptance
• This Privacy Policy forms part of the overall terms and conditions applicable to the use of the platform

Currency of This Document

• The current version of this Privacy Policy is the version that applies at all times
• Where there is any inconsistency between earlier versions and the current version, the current version prevails
• Olympia reserves the right to update this document at any time to reflect changes in law, regulatory requirements, or business practices
• Users are encouraged to review this page periodically to remain informed of any changes

Continued use of the platform following the publication of an updated Privacy Policy constitutes acceptance of the revised terms.

Olympia may share personal data with third parties in specific and defined circumstances. All such sharing is conducted in accordance with applicable Australian privacy law and is limited to what is necessary for the stated purpose.

Circumstances in Which Data May Be Shared

Personal information may be disclosed to third parties in the following situations:

• Legal obligations: Where disclosure is required by law, court order, or regulatory authority
• Dispute resolution: Where sharing is necessary to investigate, respond to, or resolve a user complaint or legal dispute
• Contractual arrangements: Where third-party service providers require access to user data in order to perform services on behalf of the platform (such as payment processing, identity verification, or customer support)

Transparency About Third Parties

• Where third-party recipients are identifiable, they are listed on the platform or disclosed at the point of data collection
• Where it is not possible to identify a specific recipient in advance, users will be informed of the purpose and general scope of the disclosure
• All third parties who receive personal data are required to handle it in a manner consistent with this Privacy Policy and applicable law

Consent

By submitting personal information through the platform, users consent to it being shared with third parties as described in this section. Users who have concerns about specific data-sharing arrangements are encouraged to contact the support team for further information.

The Olympia platform may contain links to third-party websites that are not owned or operated by Olympia. These links are provided for reference or convenience purposes only.

Olympia’s Position on External Sites

• Olympia has no control over the content, privacy practices, or data handling policies of any external website
• Each third-party website operates under its own privacy policy and terms of use, for which Olympia bears no responsibility
• The presence of a link to an external site does not constitute an endorsement, recommendation, or approval of that site or its privacy practices

User Responsibility When Visiting External Sites

Users are advised to exercise caution when navigating away from the platform to any external website. In particular, users should:

• Review the privacy policy of any external website before submitting personal information
• Be aware that data submitted to third-party sites is governed by those sites’ own policies, not by this document
• Consider the data collection and processing practices of external sites independently of any association with this platform

Olympia accepts no liability for any loss, damage, or privacy breach that arises from a user’s interaction with an external website accessed via a link on this platform.